Refund Policy

1) Return & Refund Policy:
We endeavor to provide the best quality products every single time you order with us.
In case of return or cancellation amount shall be refunded to you through the same mode of payment.
Refund is initiated only after we receive the product and the amount will be credited within 7-15 working days from the date of receiving the goods.
In case of prepaid orders, if any part of it remains short delivered due to some reason, corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking.
Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us and we will gladly help you. Alternatively at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.

2) Exchange Policy:
All products listed on our Website and application can be exchanged or returned subject to the following conditions:
Product Condition: A product cannot be exchanged or returned unless it is a defective, broken, faulty or torn. In case of return/exchange you must return the product to us in the same original condition as is supplied by us. Products, under the following instances, cannot be accepted by us as/under Return:
i) damages due to mishandling of product;
ii) products with tampered or missing labels;
iii) Products without all original packaging and accessories, including the box, manufacturer’s packaging if any, original invoice and all other items originally included with the product(s) delivered.
iv) Product Accessories / Freebies / Bundles & Combos: All the product accessories available with the product and / or all the freebies associated with the product and / or other products associated as “bundles” or “combos” with the product should also be returned so as to enable us to initiate the exchange or return process.
v) Validity Period for Return/Exchange: Subject to Return/exchange Policy, a purchased product can be exchanged or returned within 1 (One) to 5 (Five) days from the date of delivery/placing an order depending on the nature of the product as mentioned herein above. vi) Exchange not applicable on No Return/Exchange category products.

3) Cancellation Policy:
You can cancel your order fully or partially anytime before shipment of order by calling or via email to our customer service. In such a case we shall refund any payments already made by you for the order as per the prevailing Refund Policy.
On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. Cancellation of Order can’t be done/accepted once the products under your order is released for dispatch/ shipped out from our delivery location.

ALL RETURNS, EXCHANGE AND CANCELLATION OF PRODUCTS ARE SUBJECT TO MANUFACTURER’S WARRANTIES AND THE INOVICE TERMS AND CONDITIONS.